Audiology and Vestibular Consultancy for Healthcare Providers
Building Higher-Quality Audiology and Vestibular Services
Building Higher-Quality Audiology and Vestibular Services
Why Specialist Consultancy Matters in This Field
Audiology and vestibular services support the diagnosis and management of hearing loss, tinnitus, dizziness, vertigo and imbalance across healthcare settings. They also underpin the work of a wider multidisciplinary team, including ENT surgeons, physicians, neurologists and physiotherapists, who depend on accurate diagnostics and clear referral pathways to guide patient care.
Despite this, service quality across the market can be highly variable. Inconsistent processes, weak governance, limited quality assurance and poorly defined escalation criteria are common challenges. Our consultancy exists to help organisations address these gaps, providing the specialist input needed to build audiology and vestibular services that are practical, robust and fit for purpose.
OUR REVIEW
Trusted by Patients,
Proven by Results
EXCELLENT Based on 112 reviews Posted on Google Diana GranadosTrustindex verifies that the original source of the review is Google. I had an outstanding experience with Harley Street Vestibular Clinic and cannot recommend them highly enough. I developed severe vertigo while visiting London, and it was an incredibly frightening experience as it was my first time ever experiencing dizziness like that. I called the clinic on a Saturday, fully expecting to leave a voicemail since they were closed. To my surprise, the office manager, Preeti, returned my call that same day. I was so grateful. She was kind, reassuring, and went above and beyond to arrange an appointment for me first thing on Monday. From the moment I arrived, the entire team was professional, efficient, and compassionate. They understood how urgent and distressing my symptoms were and made every effort to see me as quickly as possible. The vestibular audiologist was exceptional—she took the time to thoroughly evaluate me, clearly explain everything she was doing, answer every one of my questions, and perform the appropriate treatment. I never felt rushed, and her expertise immediately gave me confidence that I was in the right hands. The clinic was incredibly responsive, organized, and genuinely caring throughout the entire process. They turned what was a very scary situation into one where I felt supported and well cared for. I am truly thankful to Preeti and the entire team for their kindness, professionalism, and outstanding care. If you are experiencing vertigo, dizziness, or balance problems, I would not hesitate to recommend Harley Street Vestibular Clinic.Posted on Google erika thomaziTrustindex verifies that the original source of the review is Google. Great positive experience!Posted on Google Carol BunyanTrustindex verifies that the original source of the review is Google. I could not fault my follow up appointment with Dr Aran and his team. He really does take the time to listen to your questions and really puts himself out to set you on the road to recovery . He genuinely seems interested in getting you better. I would highly recommend this practice.Posted on Google Ged RobinsonTrustindex verifies that the original source of the review is Google. Dr Benjamin Shaw was extremely thorough in his assessment of my recent attacks of vertigo. I have total confidence in his ability, once I have completed the further tests he has arranged at the Wimbledon clinic, to diagnose what is causing this issue with my health.Posted on Google Adrian LoweTrustindex verifies that the original source of the review is Google. I thoroughly recommend the Harley Street Audio Vestibular Clinic. I had an appointment with Dr Rudy Palaniappan who listened carefully to me, conducted a brilliant examination and explained everything to me with a future plan very clearly. I was really impressed!Posted on Google EvanTrustindex verifies that the original source of the review is Google. Dr Arun provided an excellent virtual consultation, took the time to understand symptoms and history and provided an initial diagnosis and treatment plan. It did not feel rushed or with any bias. Received comprehensive notes and summary promptly after the appointment. Would fully recommend.Posted on Google shahram zarafshanTrustindex verifies that the original source of the review is Google. Dr. Arun Pajaniappane is a brilliant and expert doctor. He was also incredibly friendly, making for a truly excellent experience.Posted on Google Vasile BaltacTrustindex verifies that the original source of the review is Google. I had an excellent consultation where both the doctor Arun Pajaniappane and the audiologist were highly professional, attentive, and genuinely responsive to my concerns. They listened carefully to my problems and explained everything clearly throughout the appointment. The procedures carried out were handled with great care and efficiency, which made me feel comfortable and well looked after. I very much appreciated their professionalism and patient-centred approach.Posted on Google Carol lansleyTrustindex verifies that the original source of the review is Google. My first consultation with Dr Arun Pajaniappane was an excellent experience. He listened carefully to me & did extensive tests to try to determine the correct diagnosis.
When Organisations Need Specialist Input
Services That Benefit From Specialist Consultancy
Consultancy is appropriate when a healthcare provider is establishing a new audiology or vestibular service, reviewing one that is underperforming or inconsistent, or seeking to strengthen governance and quality standards. It is also valuable when existing services lack clearly defined escalation pathways, when diagnostic standards vary across the team, or when integration with the wider clinical structure is insufficient.
Organisations seeking to meet regulatory requirements or develop more credible, defensible service frameworks will also benefit from specialist input.

How We Deliver Consultancy at Harley AVM
Our approach begins with a thorough assessment of the organisation, its current service model and the key operational or quality issues at play. We review pathways, processes, governance arrangements and training needs before providing clear, practical recommendations suited to the provider's setting and goals.
Dr Arun Pajaniappane, Director of Harley AVM, has direct involvement in teaching, training and professional development in Audiovestibular Medicine at a national and international level. This specialist grounding informs every consultancy engagement.

Major Insurance Providers Accepted
our services
Conditions We Are Treating At Harley Street Audiovestibular Clinic
SPECIALIST AUDIOLOGY AND VESTIBULAR CONSULTANCY
Strengthen Your Audiology or Vestibular Service
Whether you are developing a new service or improving an existing one, our specialist consultancy provides the governance, pathway and quality framework your organisation needs. Get in touch to discuss how we can support your service.